- どんな仕事か
-
• Works with external clients to resolve day-to-day issues and direct them to appropriate resources.
• Supports clients in addressing operational and technical questions or issues and ensuring requests are executed.
• Uses communication skills to deliver high quality service to a specialized client base.
• Provides clients information related to our products and services representing a limited number of lines of business and geographies and directs them to the appropriate resources, as needed.
• Leverages a general understanding of our broader services and offerings.
• Monitors client inquiries and escalates non-routine or complex issues to the appropriate team member, as needed.
• Tracks information related to general client issues and needs to support business development efforts.
• Participates in internal activities and initiatives designed to improve the client experience. No direct reports
• Supports a selected number of client accounts of limited complexity. - 求められるスキルは
-
必須 • Bachelors degree or the equivalent combination of education and experience is required.
• 1-5 years of total work experience.
• Experience in an operational area and/or client services.
• Language requirement - Minimum business level English / Japanese
• JSDA certification is preferred - 雇用形態は
- 正社員
- どこで働くか
- 東京都
- 給与はどのくらい貰えるか
- 700万円 ～ 1099万円
掲載期間21/02/22～21/04/18
求人No.EWJ-JO-2102-454976
