- なぜ募集しているのか
- This company is looking for people to join their company, who can start April 1st.
Are you interested in:
- Being part of an organization that is entering new markets, launching new ventures, and pushing boundaries
- Working with the world’s leading finance professionals
- You like new technology, data, news, and media services that empowers clients
- Working for a company that offers nearly limitless opportunities for career growth - どんな仕事か
-
Customer Support Representative
2 Critical Focus Areas - provide exceptional customer service to a broad range of clients, and ensure the fast and effective management of various client workflows and hardware/software issues.
Responsible for the installation, connection, hardware management and workflow support of terminal clients over the phone and via Bloomberg Instant Messaging.
Assist fast-paced clients operating in Capital Markets, Asset Management and Financial Services by installing the Bloomberg software and configuring proprietary hardware
Solve clients’ software issues in relation to clients workflows and asset-class needs
Ensure the security of clients’ accounts and data
Communicate with clients, including CEOs and executive managers with access to proprietary data and information.
Set-up, train, and connect clients to the various Bloomberg products and platforms they subscribe to.
Work with 500 strong global team, supporting clients collectively in more than 18 languages.
- 求められるスキルは
-
必須 【Requirements】
- Business level proficiency in Japanese and English
- Bachelor's degree or equivalent experience
- Ability to provide outstanding customer service to clients through live, interactive media (e.g. phone, messaging, etc.)- A demonstrated interest in Finance and / or Technology
- Desire to develop skills and experience in customer service in a fast-moving FinTech environment
- Willingness to learn new technologies and ability to retain information
- Multi-tasking and problem solving skills as well as an ability to work independently and as part of a larger global team
- An interest in progressing a career within Bloomberg - 雇用形態は
- 正社員
- どこで働くか
- 東京都
- 給与はどのくらい貰えるか
- 500万円 ~ 750万円
掲載期間21/02/22~21/04/18
求人No.EWJ-JO-2101-453428