どんな仕事か: ● Design and configure video conferencing systems based on customer needs and room specifications.
● Install and test video conferencing hardware and software, ensuring optimal functionality.
● Provide comprehensive on-site and remote technical support to customers for video conferencing and webinar issues.
● Proactively identify and troubleshoot technical problems, resolving them efficiently and effectively.
● Maintain a deep understanding of various video conferencing platforms and stay up-to-date on industry trends, specializing in Microsoft Teams Room hardware.
● Develop and deliver clear and concise user training materials for video conferencing systems.
● Demonstrate exceptional customer service skills, providing prompt, courteous, and professional support.
● Collaborate effectively with internal teams, including sales and engineering, to ensure customer satisfaction.
求められるスキルは: 必須 ● Minimum 5 years of experience in video conferencing design, installation, or support.
Strong understanding of video conferencing technology, including hardware, software, and network protocols.
● Excellent troubleshooting and problem-solving skills.
● Proven ability to provide exceptional customer service in a technical environment.
● Experience in Webinar production support.
● Excellent communication, both written and verbal, with a focus on clear and concise explanations.
● Ability to work independently and manage multiple tasks simultaneously.
雇用形態は: 正社員
どこで働くか: 大阪府
勤務時間は: 1日当たりの実働7.75時間
フレックス勤務、コアタイムなし
給与はどのくらい貰えるか: 年収目安600万円～ 799万円（月給37万円～49万円）
■昇給：年1回
■賞与：年2回※ただし課長代理以上の場合賞与1回のみ
■交通費全額支給
■時間外勤務手当・休日勤務手当別途
　※ただし課長代理（アシスタントマネジャー）以上は管理監督者のため対象外
■深夜勤務手当
■その他当社規定による諸手当あり
待遇・福利厚生は: ■制服貸与（着用部署のみ）
■社会保険完備（雇用、労災、健康、厚生年金）
■団体生命保険
■LTD（長期所得補償制度）保険制度
■確定拠出年金制度
■退職金制度
■テーマパーク無料招待券・割引チケット配布
■各種映画・コンサートチケット割引販売
■DVD無料レンタル
■クルーカフェ
■各種教育サポート
■社内コミュニケーション（社内SNS、社内誌等）
■社内イベント多数
休日休暇は: ■年間休日120日（月9-11日休み）
　※基本土日休み
上記とは別に
■年次有給休暇（初年度15日、最大20日）
■産前・産後休暇、育児休業、介護休業など
どんな選考プロセスか: ● CV Screen

● 30 minute Interview w/ Recruiter

● Multiple Interviews w/ Hiring Manager & Stakeholders

● Reference Check

● Offer

IT Operations_Audio Visual Engineer

社内SE・システム管理