- ãªãåéããŠããã®ã
- ããŒãœã«ã°ã«ãŒãåäžã®BPOéšéïŒãšãã«ã®ãŒããžãã¹çµ±æ¬éšïŒã¯ãåœå®¶ãããžã§ã¯ããåçå¯èœãšãã«ã®ãŒãçãšãäºæ¥ãæ ãå®å ¬åºãæ¥çå£äœã倧æé»åäŒç€Ÿãªã©ã顧客ãšããå¶åºŠèšèšã»æ¥åæ§ç¯ã»éçšãµããŒããæäŸããå°ééšéã§ãããšãã«ã®ãŒåéã¯ãCOP21以éã®æ¿ç転æãåãšãã»é»åå°å£²èªç±åãããžã¿ã«æè¡ã®é²å±ãªã©ã«ãããæ¥æ¬åœå ã§ãéå¿çãªæé·åžå Žã«æé·ããŠããŸãããããŸã§ã«æ°åïœæ°çŸååèŠæš¡ã®åœå®¶è£å©éãããžã§ã¯ããã倧æãšãã«ã®ãŒäŒæ¥ã®äžæèšç»æ¯æŽæ¡ä»¶ã«ã倿°æºãããé£æåºŠã®é«ãã³ã³ãµã«ãã£ã³ã°ãšéçšæ¯æŽãäžäœçã«æäŸããŠãããŸãã
- ã©ããªä»äºã
-
顧客ãšå¯ã«ååãããšãã«ã®ãŒé¢é£åœå®¶ãããžã§ã¯ããé»åäŒç€Ÿåãæ¥åèšèšã»å¶åºŠèšèšã»éçšæ¹åãäŒç»ããå®è¡ãŸã§äžè²«ããŠæ ã圹å²ã§ããðµå¶åºŠã»ããã»ã¹èšè𿝿Ž
åœå®¶è£å©éãããžã§ã¯ããçãšãã»åãšãæ¿çæ¥åã«ãããŠãç³è«å¶åºŠã»å¯©æ»èŠçšãåçš®ããã¥ã¡ã³ãé¡ã®å¶åºŠèšèšãæ¯æŽããå°å ¥åºç€ãæ§ç¯ããŸãã
ðµæ¥åæ§ç¯ã»BPOéå¶æ¯æŽ
ãæéè«æ±ãåãåãã察å¿ãäžæèšç»å®çŸã«åããã«ã¹ã¿ããŒã»ã³ã¿ãŒéå¶ãªã©ãæ¥åå šäœã®èª²é¡æŽçã»éçšèšèšã»æ¹åæ¹éç«æ¡ã»éçšãã©ããŒãæšé²ããŸãã
ðµäºåå±éå¶åã³æè¡å¯Ÿå¿
ãçåºãæ¥çå£äœãååŒå ãšã®æè¡ã»èª¿æŽããããžã§ã¯ãéå¶ã«é¢ããäºåå±ç®¡çãæ ããŸããè°äºé²äœæããé²æç®¡çãŸã§å«ãå®å察å¿ãæ±ããããŸã
ðµæ¥åæ¹åã»å質åäžæ¯æŽ
ãKPIèšèšïŒRPAã»èªååããŒã«ã»SaaSãªã©ã®å°å ¥æ¯æŽãéããŠãçç£æ§ãå質ã®ç¶ç¶æ¹åãæšé²ããŸããå°æ¥çã«ã¯æ¹åã³ã³ãµã«ã¿ã³ããšããŠæŽ»èºå¯èœã§ãã
ðµãããžã§ã¯ãçµ±æ¬ïŒãããžã¡ã³ã
ããªãŒããŒåè£ãšããŠå°ïœäžèŠæš¡ããŒã ïŒ3ïœ40åçšåºŠïŒãçµ±æ¬ãé¡§å®¢ææ¡ããå éšèª¿æŽãå質管çãŸã§ãçµ±æ¬ããŸã ã - æ±ããããã¹ãã«ã¯
-
å¿ é èªãäž»äœæ§ãçºæ®ãã課é¡ã«å¯ŸããŠãªãŒããŒã·ãããæã£ãŠåãçµãã çµéšãããæ¹
è€æ°ã¹ããŒã¯ãã«ããŒïŒé¡§å®¢ã»é¢ä¿çåºã»ç€Ÿå ã¡ã³ããŒãªã©ïŒãšã®èª¿æŽçµéšãããæ¹
é«é£æåºŠã®èª²é¡ã«ãç²ã匷ãåãçµããå§¿å¢ããæã¡ã®æ¹ - éçšåœ¢æ ã¯
- æ£ç€Ÿå¡
- ã©ãã§åãã
- æ±äº¬éœã倧éªåºãæç¥
- 絊äžã¯ã©ã®ãããè²°ããã
-
幎å446äžåïœ774äžåïŒåºæ¬çµŠ250,000åïœ433,000åïŒæïŒæé倿åœãè³äžå¹Ž2åïŒ
â»æ20æéæ®æ¥å«ãæ³å®ïŒäººäºè©äŸ¡å¶åºŠã«åºã¥ãæçµŠã»é絊ãã - åŸ éã»çŠå©åçã¯
- æçµŠå¶ïŒæ®æ¥ä»£å šé¡æ¯çµŠïŒãé倿åœããã幎2åã®è³äžãšå¹Ž2åã®æçµŠè©äŸ¡å¶åºŠãå®åãå ¥ç€ŸåŸã¯ããŒã ç ä¿®å¶åºŠããã³OJTã«ããæå°äœå¶ãæŽåãããŠãããæªçµéšããã§ãå®å¿ããŠæ¥åãéå§ã§ããŸããRPAãæ¥åèªååããŒã«ãSaaSãšãã£ãææ°ãã¯ãããžãŒã掻çšããæ¥åæ¹åæ©äŒãè±å¯ã§ããå¶åºŠèšèšãæ¥åæ§ç¯ããéçšã»æ¹åãŸã§äžè²«ãµãŒãã¹ãæäŸããããŒãœã«ã°ã«ãŒãã®ã¯ã³ã¹ãããäœå¶ã®ããšãé«åºŠãªå°éæ§ãšå®è·µåã磚ããŸãã
- äŒæ¥äŒæã¯
- 忥ç¥äŒã¿ãåºæ¬ã幎éäŒæ¥ãæçµŠäŒæã»ç¹å¥äŒæçã¯äŒç€ŸèŠå®ã«ãããŸããããŒã åäœã§é¡§å®¢å¯Ÿå¿ãè¡ãããããã¬ãã¯ã¹å¶åºŠãåšå® å€åãªã©æè»ãªåãæ¹ã®å°å ¥å¯èœæ§ããããŸãã
æ²èŒæé26/02/05ïœ26/02/18
æ±äººNo.INF-20250731





